Return and Refund Policy

This Return and Refund Policy outlines the guidelines and procedures for returns and refunds when you purchase products from Packmania Paper Solutions Private Limited ("EzPac," "we," "our," or "us") through our website, www.ezpac.in (the "Site"). Please read this policy carefully before making a purchase

2. 1. Returns and Refunds: Due to the personalized and custom nature of our products, we do not accept returns or offer refunds unless there is a manufacturing defect. We are unable to accept returns or refunds for items that have been custom printed based on the design provided during the order process.

3. 2. Manufacturing Defects: In the rare event that you receive a product with a manufacturing defect, please contact us at [contactus@ezpac.in] within 2 days of receiving the product. We will require photographic evidence of the defect for our assessment.

4. 3. Refund Eligibility: If we determine that the product has a manufacturing defect, we will offer a refund or replacement for the defective item. Refunds will be issued to the original payment method used for the purchase.

5. 4. Printing Accuracy: We take care to ensure that the custom printing is accurate based on the design you upload during the order process. It is your responsibility to review and confirm the design before placing the order. We cannot accept returns or refunds for items with printing that matches the design uploaded during the order process.

6. 5. Contact Us: If you believe you have received a product with a manufacturing defect, please contact us at [contact@ezpac.in] within 2 days of receiving the product. Provide detailed information about the defect along with clear photographs.

7. 6. Changes to Policy: We may update this Return and Refund Policy from time to time. Changes will be effective upon posting on the Site. Please review this page periodically for the latest information.

By making a purchase on our Site, you acknowledge and agree to the terms and conditions outlined in this Return and Refund Policy.

Company Information: Packmania Paper Solutions Private Limited [Address] [City, State, Zip] [Country] Contact Email: [contactus@ezpac.in]

This Return and Refund Policy is effective as of 08-08-2023.